Unusable due to large leaks in the neck, under the chrome screw, between the screw and the plastic neck (not between the screw and the shower pipe). SHOOT WATER ALL OVER THE BATHROOM. This is not a small dripping leak, this is a huge and unacceptable one. The instructions state that the chrome screw is not over tightened to prevent this from happening. I tried this with the screw turned at least 10 turns every few millimeters and no matter how tight or loose it was, there was still a huge shower leak. I sent it back and ordered another one, thinking that this particular unit was defective, but it turned out that the replacement unit was defective as well. Exactly the same problem. I'm very mechanical by nature and I also watched a few YouTube videos on the installation as I thought I was missing something.
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