Our team has been able use this software for over 6 months now with no issues! This is hands down one of our favorite tools from all that we've used so far in customer service/HR!! There are some features I wish were better organized or maybe even more developed but other than those minor complaints there's nothing negative at this point about it as an employee scheduling program overall.
It does what you need when needed without any problems whatsoever. ! The best part? Not having employees calling eachother back & forth trying figure out how something works etc...