Recently, I was dissatisfied with the assistance that I received from FaithSail's customer support. Their website is cumbersome and difficult to traverse, which is a shame because they have an impressive selection of LED lights. I attempted to get assistance from their customer support team, but I was given a response that was condescending and unhelpful when I did so. To make matters even more frustrating, the product I ultimately received did not meet the quality standards that I had anticipated the company to deliver. In spite of the fact that I value the importance they place on energy conservation, I am unable to recommend FaithSail due to the poor quality of their products and the customer service I received from them.