Header banner
Revain logoHome Page
Charlie Dillon photo
1 Level
754 Review
53 Karma

Review on ๐Ÿ–จ๏ธ Do it Wiser Compatible Printer Toner Cartridge Replacement for Ricoh SP 4310N/SP 4100N/SP 4210N/SP 4110N, 402809 (15,000 Pages) by Charlie Dillon

Revainrating 1 out of 5

There were problems, but the company took care of them.

Ordered a toner cartridge from Do It Wiser, received and installed, was not satisfied. The print quality was poor, streaking, and the brightness was no better than the old cartridge I replaced. After a bad review, I received a call from Do It Wiser offering a refund or a replacement cartridge of my choice. I have requested a new cartridge, received it, installed it and am happy to report that this cartridge prints correctly. I found the problem with the original was that it couldn't even be turned by hand. I was concerned that the mechanism in my printer would be removed, but with a replacement it works fine. I'm impressed that they responded to my issue and offered to replace or refund this product. I would buy again in the future.

Pros
  • Quick replacement
Cons
  • Almost never