We use it as our main scheduler so we don't have to create new spreadsheets or files every week (which are very tedious). Also being able of adding notes about each contact is really helpful when working from home! Sometimes doesn’t load properly but that's usually due more do my wifi than anything else :) I would say make sure your computer has all updates installed before starting this software - otherwise there might be issues loading some screens at first until they install those update which sometimes can take up 2-3 days because their servers were overwhelmed by everyone trying everything lol!! Make good backups just incase something happens like us deleting contacts accidentally etc! This tool makes managing employees schedules easy since its not clogging other pages / programs within Microsoft Outlook anymore plus adds nice color coding options too help organize things better if needed :D.