Review on Govee Lights Waterproof Underglow Control by Erik Gerber

The product was delivered quickly. However, I cannot connect the product to Bluetooth, have tried 3 different phones with no success. The app says it was a quick exchange (LOL), it wasn't a quick exchange at all. I asked them to replace a faulty control box but they email and only reply every 24 hours if you're lucky. Customer service wasn't quick at all. When I called the guy said it looks like a broken control box but they are not allowed to fix problems over the phone and I had to wait for them to reply via email. So disappointing.