it makes things easier by allowing me to log in to an account that allows me to see all of my shipments at once, rather than having to wait until each carrier sends me their updates. I can quickly get a complete picture of where my shipments are as they move through the system. If you're looking for a robust, easy to use shipping solution, this is the place to start. The support provided by Sap has been excellent. It's not always 100% flawless, but we generally have no problems. The shipping rates seem fair, if not a little high, so you could potentially save money with your current provider. It's very difficult to track a shipment when using different carriers. It would be nice to be able to follow the progress of a single shipment from beginning to end without switching back and forth between different carriers.