They really work. Of course, the instructions are written in Chinese, however, there are pictures to accompany the written instructions. Luckily, this isn't rocket science, and it's easy enough to understand. I ended up sending back a couple of shelves that I bought because they really put a lot of effort into it. I used them in a closet that has a piece of wood as a divider. Three shelves created such tension that the tree began to sag. I was afraid it would break so I took them off. Like I said, they work, but you just need very structurally strong walls so you can ramp up the tension. I advise you to get help with the installation. I was able to do it myself (with difficulty) because I was only 16 inches, but anything wider can drive you crazy.
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