I bought a Tuneband strap to replace a previously purchased brand which to my disappointment was used about 12 times before it failed. The Tuneband product is much better. At first I was pleasantly surprised when it arrived three days earlier than predicted. Second, when I opened the box I found detailed instructions on how to use it and how to apply the protective film. The previous brand I bought also included screen protectors but didn't specify what they were let alone any instructions for use. Third, the manufacturer included a thank you card. It's the often-overlooked element of online transactions that has truly personalized this shopping experience for me. The bandage finally works as described and intended. It's comfortable and snug around my biceps without wiggling or shifting. The buttons on the silicone body are precisely positioned for easy access to the control knobs on the sides and top of the Nano. All in all a great product.
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