I've had them for five months now and they've just given me a headache. • They kept disconnecting randomly even when connected to the network. After spending a lot of time and playing around with several adapters, I found that they refused to charge (or even accept a power supply) for more than 10-15 minutes. They charge just long enough to get me out of town and then shut off causing 2 and 5 year olds to get violently angry. My wife tries to climb over the seats to get them playing again, and even if she does, since these players start over, my kids can watch the same first 10 minutes of each movie over and over again. Another rage of 2 and 5 years. To get around this issue, I have to take both devices out of the car, plug them in, and unplug and plug them back in every 10 minutes for 4-5 hours to get a decent charge. • For digital content on a USB/SD card: the files should be encoded very specifically. MP4 video with ultra low MP3 audio bitrate. I couldn't play any of my videos without converting them, and even then the audio would crack and cut because the default bitrate was too high. Standard video rips, digital copies and videos downloaded from the Internet cannot be played on it. Everything has to be redone. • They're so cheaply made that if I pull the strap tight enough to secure it to the headrest, the unit deforms so much that the discs won't play. I don't care about these things, just making sure they don't slide down • One of the units has a large deadzone. It seems to be growing. I called Sylvania to see what they could do for me. I was told they only have a 90 day guarantee and I've had no luck.
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