I love how user friendly it is! It's like having a personal trainer in your pocket. The best thing about this product is you can do everything from your mobile phone or even computer without needing to be at a desk. We've been able to have our staff members complete tasks remotely using this program. As of now, we have not found any cons with Northpass. I highly recommend it to anyone looking for a self-service training solution. Our employees use Northpass to complete online training courses during work hours. They are able to access the courses from anywhere which makes them more productive.