The ability to have different channels of communication in one system is great. I can have all my team members in one room and use it for 1-1's if needed or just general conversation. Being able to have the same document open in multiple tabs makes collaboration easier! It has been difficult to find something that we don't like about this software. We're currently evaluating other products but haven't found anything that we dislike enough to switch. We're solving problems with our project management and are able to communicate more effectively.