I used to buy them in a smaller size and I really liked them! When my daughter outgrew them I bought them a size up. The left insole was either installed incorrectly or was the right insole. This made the left boot look like the right boot. The sole of the right boot was also slightly slanted and the heel was slightly crooked. They were incredibly uncomfortable for my daughter. I returned them, exchanged them and found the exact same issues with the second pair of shoes. I returned them for a refund and bought a new pair of a different brand from a local store. I will not buy these again.
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