Review on Zyllion Shiatsu Back Neck Massager Wellness & Relaxation by Samuel Browning

The first thing I would like to mention is Zyllion's excellent customer service! When I received my Zyllion massager it worked straight away - no initial fee was required. However, only 3 out of 4 bullets ignited, meaning heat is released. All 4 were moving/massaged but only 3 were warming up. I called support and they immediately apologized and said they would send a new one which I didn't receive until 3 days later. Thanks very much! As for the massager itself - I LOVE it. I have chronic neck stiffness and knotted muscles in my shoulders/neck and back pain. This shiatsu massager is wonderful. After using it, I can turn my neck without pain and the lumps seem to have completely disappeared. I know everyone will have different results, but this is my opinion. GREAT! It also comes with a sleeve that relieves some of the pressure from the massage balls. You can also use something thicker - a towel, a heavier cloth - to relieve pressure if it's too hard for your muscles. I give this massager 5 out of 5! Thanks for a great product.