The best thing about this app was its ease for communication between employees as well within departments or with clients/customers! I can see who has been online at any given point throughout my day without having them send me an email first (which would then be deleted unread). This allowed everyone's productivity level & efficiency levels are increased because they were able get their work done while also being available if needed by another employee during times when you're not there yourself - which saves both your own precious energy AND theirs!! Not much dislike other than it could possibly look cleaner but overall nothing really bad either so no complaints here :) Great product all around :D.