I like that it connects with all of my cloud services at once, so when i'm having issues in one area - if its something simple or even just an issue connecting- then other areas are still working fine! It's not as easy/straightforward as using straight phone numbers which has been great over time because they don't always work out well anymore (especially internationally). However this makes sense since you're able to use it through their website instead of needing software installed first. So far there isn't anything really bad about it. There have only been minor glitches here & there but nothing too major yet. A couple times we couldn't sign into our Google accounts. And occasionally after making changes to settings etc., things would go back to how they were before any change was made. Not sure what caused those problems though? We've also had some service outage days where certain parts stopped functioning. But again these could be related more than likely due to network connection difficulties rather than actual hardware failure. Using the web browser version to call people without internet access works perfectly everytime. Also being able to store contacts directly within the program itself saves us alot of hassle trying to I like the ease of use. It is simple and easy to use. It is also very helpful for calls with multiple numbers. It is easy to use and I do not have to worry about the data plan. I have not found anything that I dislike. I would recommend this to anyone. It is a convenient way to call multiple numbers at once. It is easy to use and it is also very helpful to call multiple numbers at once. The data plan is also very helpful.