I like that it's easy to use, has all of my insurance carriers in one place so i can see everything at once without having many different programs open! It would be nice if there were more options available than just adding an account or changing your password - maybe some sorta auto login option? That way you don't have worry about remembering yet another username/password combination but still get access when needed with ease!! If looking into this product make sure they offer training as well because their support team really isn’t very helpful sometimes (at least not from what ive experienced). They also do NOT send out reminders via email which makes things pretty difficult since we are always traveling across state lines & time zones change daily making our work schedules constantly shifting around too much haha.. But aside form those minor issues its been great overall.