LogLogic was able to identify issues related to security threats from our devices, servers, and our cloud storage. This has allowed us to work more quickly to solve problems and increase awareness of threats. I love how easy it is with LogLogic. There are no complex options or settings that you must set up first. The product provides all necessary data for analysis from all 3 different sources. As for customer service, their team is fantastic. Our IT Director uses LogLogic with all employees within our company, and they appreciate the simplicity and helpfulness of the staff's guidance. We use loglogic to ensure that we know what's happening in our internal network and cloud environments and have alerts ready if there is an issue. The best part about this is that it has all the features of other log management solutions but with an additional layer of security, which makes sense for any business looking to protect their data. It’s also easy to use so I don't have much complaints about its UI or UX from my experience thus far. As stated above, we are using it as another layer of protection against cyber attacks by having alerts set up to notify us if there's anything suspicious going on in our environment.