It's not that hard for my first try, I've been using this software couple of months now with success rate above 95%, they do have good support team if needed! Nothing really what i dislike at all so far but maybe it can be improved in future releases by adding more features like custom fields creation etc., just give them an opportunity when their free plan expires :) The main benefit here are speed & time saving process where we migrated our community member forums into wordpress easily without any problems since majority don't know how php works nor coding stuffs yet its easy enough even noob could use such tool.