Let me start by saying that I love the concept and design of this product and I think it's well made. Although there were cheaper options, I chose this one because I trusted the famous Ozeri brand to produce a high quality and precise product. I first used this scale to measure grass seed for overseeding different areas of my lawn. It was important that I measure each section so I don't over use in one area and end up running out. Unfortunately, this product did not work properly. There were several issues I encountered. The most frustrating thing was that after you measured something, like grass seed in my case, if you added more to the measurement, it didn't register that you added more. I often duplicate the content and after a few tries it still read nothing but the original reading. Another problem I had was that due to my problems, there was often not enough charge to complete the measurement. So I often had to rewind. On several occasions I have had a power failure which meant that the tare weight of the container I was measuring in was lost and I had to dump the contents and re-tare the container. All in all it was a major disaster, the process of weighing the seeds should have taken a few minutes but it took over half an hour and I ended up having to count how much I took out of the bag to tell the difference weights. I tried to contact Ozeri but they don't have a direct phone number just an email. I have had someone contact me to explain if I am using the article correctly given my concerns. They replied once but wanted to process the return and after several attempts to get someone to contact me I have decided to return this Revain item. Maybe it's fake, I've had more than my share of fakes. I bought from Revain. Overall, I would strongly recommend avoiding any Ozeri products, especially this product.
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