I have used multiple systems from other companies that we use in our business, but they never compare with Clovi's overall stability for day to day functions such as reporting requirements or even just basic account balance inquiries within their system. We do not like using it because there are so many features available at all, but most importantly how complicated some things can be! There needs to be more training for end users who may need assistance getting started with its complexities - especially those without specific financial knowledge which helps us with internal controls and accounting standards as well!! Nothing yet. It has been easy going through this initial stages though, no issues thus far. Our main goal is to implement an AML/CTF program into one place where everyone will see what is being done across all departments while maintaining accountability to meet regulatory guidelines & controls set up by CFPB guidance (CSA). This also allows management.
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