The level that I have been able achieve with my team in such short times is amazing! They are always willing too help at any time day or night if needed which has helped us keep our systems up an running 24/7 without fail for over 2 years now since we started using them!! Nothing really as they do everything from start-up through maintenance & development work so there isn't much room left open but would be great having someone else looking after backups etc when not working directly under me - this could maybe even include taking some training courses (if possible) just like myself?