The design interface is simple to use for everyone who has no technical background. It is very suitable for small business, especially for companies with low sales volume. I like it very much since it saves time and money, as well as gives me a better overview of my document flow. Sometimes I miss some features in the Enfocus swich, but they have been added recently. I would recommend using this product for small businesses or even home users if you are looking for an easy way to organize your document flow. We are solving our document management problems by using enfocus switch. It helps us to keep track of all the documents we receive from customers.