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Greece, Athens
1 Level
754 Review
42 Karma

Review on MDPQT by David Gagnon

Revainrating 2 out of 5

A Newbie's Disappointing Experience with the MDPQT

I was excited to test MDPQT for my first purchase of patio, lawn and garden, and aquarium substrate goods because I'm new to the realm of outdoor gardening and grass maintenance. But I haven't had a great experience with the company. MDPQT has a respectable product variety, however for a novice in this industry, the website may be too much to handle. Finding certain things was challenging for me, and I frequently had to weed through unrelated items before finding what I was looking for. I was unhappy with the products' quality when I received my order. I felt that the gardening tools I bought could break quickly because they weren't strong. The soil I purchased also smelled weird and was damp, which made me doubt its quality. When I asked for assistance from customer service, my disillusionment persisted. I had a lot of questions about the products and the ordering procedure because I was a new customer, but the customer care agent I spoke with was not very helpful. They gave me a lackluster response to my questions and looked rushed. Finally, the delivery process itself was underwhelming. The wrapping on my item was broken, and it took longer than intended to arrive. Overall, I've been dissatisfied and frustrated by my experience with MDPQT. As a novice in this profession, I had hoped for a more beneficial and satisfying encounter, but regrettably that was not the case.

Pros
  • Careful consideration to every last detail in the making of a product.
Cons
  • Upon arrival, wet soil could have an odd odor.