The best part of backtrack was that I could see where my audience came from so i knew what to do next time around. It helped me with engagement in realtime as well. Sometimes it would crash but not often enough for people to complain about it. Sometimes you have to wait until your back up data comes online again before you can use new features or even delete old ones. If you are looking into getting more followers then this will help. You wont be disappointed! I am able to track who listens to my shows which helps me plan out future episodes. This also gives me an idea how long they listen too my show which allows me to know when to keep them entertained by adding different topics or maybe changing things around.