
I have bought this item twice. The sound quality was bad. One earbud would always sound muffled, and sometimes it would disconnect from my phone out of nowhere, but then reconnect and play out of sync with the other earbud. I sent them back and ordered a new pair. The second pair had great sound and no connection issues, but didn't connect to the charger. When you put them in the case, they should immediately disconnect from your device, turn off, and start charging. When I put them in the charger, they disconnected for a second and started charging, but after a few seconds they tried to connect to my device again. The only way to get it to charge is to lay the case on its side. But sometimes it didn't even work. Unfortunately, I received two defective products.

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