The shipping was great, the item arrived undamaged within a few days of ordering. I was disappointed when I saw the product when it arrived because it's just an aluminum LED bracket along with a cheap tinted plastic part. what sits on it. The plastic "diffuser" doesn't snap into the aluminum channels at all, meaning you'll have to use tape or glue to keep it in the channel. But my biggest issue is that this product doesn't dissipate your LEDs at all! It does almost nothing but adds a dark gray tint to your LEDs. Again, they will NOT scatter your LEDs as you can see in my photos and the product page images are misleading.