i ordered 6 pieces and the first one i tried didn't work but then i changed the cable and i was ready to walk. I just hope the person I give the first one to has a spare cable if they want to add photos. Very outdated software but still works with my Windows 8. If you have problems, right click on the program in the programs folder, select Properties, Compatibility tab and run in Windows Vista compatibility mode. I'm not too happy about having to provide tech support to my family when they want to add or change photos.
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