I bought a lamp and the post office delivered it. Unfortunately Revain did not pack my order very well as the lamp arrived broken in half. You could see where the collision happened as there was a crumpled portion of the lamp and then two broken lamp halves. I emailed the photos to support@mockins.com and received a response within the hour (during business hours). Mokins said they didn't want me to send the lamp back to them because I sent the photos. A new lamp was immediately sent to me, which arrived safely a few days later. The lamp itself is beautiful, the dimmer is excellent. This is a good company to do business with.
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