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1 Level
718 Review
33 Karma

Review on SnapDial by Dale Rylander

Revainrating 5 out of 5

Great platform plus fantastic service

Their customer support team are very responsive, helpful with any issues we have had over our time using them (and that's been quite few!). The call quality has always been great! We use it primarily as an internal tool to communicate between offices but also occasionally make calls out from within the office too. It's easy enough even new people can get up and running quickly without needing much training or assistance. I would like to see more features added such as being able to record conversations in addition to just listen only. There isn't anything really I dislike about this product; however, if you're looking for something simple to set-up and use then go ahead and give it a try - there aren't many other options available at such low prices. Our organisation was previously using Skype which wasn't suitable for us due to cost of licence and lack of integration into our CRM solution. This allowed us to integrate seamlessly with.

img 1 attached to SnapDial review by Dale Rylander



Pros
  • Great service provided by both local techs when needed plus UK remote technical help whenever required via email/phone etc.