Well, partly because I didn't read the product description and the item pictured is not true to size. This company read my bad review and contacted me. Even though I pay for what I bought, the company shipped the right size I thought I ordered to my door immediately with no product or shipping fees. Now it's a great company that stands behind their product and keeps their customers happy, wow that's impressive. Imagine if all companies worked like this, well done, very satisfied. I used it to plug the sound hole on my guitar when I reinstalled it this week as I have to use steel wool to clean the frets and due to the electronic pickups and mechanism inside I can't get metal particles into the guitar can reach. Only for information.
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