I like the ease of use as well as being able to customize my view so that it's what I need to see on a day-to-day basis. This app has become one my favorite tools in my job! Not much to dislike about this product at this point. There was not much when I tried this out initially but now I see how great this program is. I used some of the training as part of the trial period and once I realized how powerful the program is, got on board. The benefits include faster workflows, ability to work remotely/at home and the ability to store a multitude of files to reference down the road. It can be used in many different ways depending upon what you need it for! As far as I am concerned this software has been useful since day one when we started using our first version which was called "My Account". We were able to keep track of inventory levels from warehouses across Europe by linking them together into 1 centralised location (this also helped reduce shipping costs!).