Firstly I have a few of these but I bought them from a shop down the street. Photo attached as proof. They are very comfortable to wear and stay in your ears at the gym. I can wear them for a 60 minute elliptical workout without physically hurting my ears. The volume is loud enough to drown out sports music. They always connect to my phone after turning it on (I don't have to go into bluetooth settings and force them to connect). I hastily stuffed it into the outside pocket of my backpack on my last commute to work. I lost one of my headphones. All my fault. I couldn't find a bag with spare headphones at home. I contacted Tzumi support to see if they sell a replacement kit. They didn't but offered to send me a set for free! That's great customer service! I had to share
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