The software is fairly intuitive and easy to use. It is however, very slow to load information from other sources and the search results are pretty hit and miss. Recommendations to others considering the product: A: Your reviews seem rather negative (although I am guessing the last one was written before you started using their product). You may want to re-read the description/purpose of these products to see if they align with your business needs. Also, be sure to include some specifics about why they don't meet your needs. For instance, if you say "They are trying to build out an automation feature set", does that mean you aren't satisfied with the current version or the direction the product is heading? A: I'd recommend reading this article on How To Write A Killer Product Description. The advice there is sound and will help you improve the quality of your descriptions.
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