Review on Elnita Mechanical Machine Stitches Convertible by Jennifer Roberts

The product broke within 24 hours of use. The owner always took two weeks to reply. One day I contacted the owner. He keeps messing up my information. I called several times to get return labels. He keeps talking about it in the post. When I asked him for postal information. Once again the owner has incorrect information. Then he finally emailed the return label. Why didn't he do it from the start. Bad customer service.