1 Level
726 Review
81 Karma
Review on Inside Sales by Shedrick Roach
Very good call tracking software that is very easy to use
I like that it is very easy to use, can be used in multiple ways without any problems. Also you are able to customize your reports as well which makes them more useful than others out there (at least in our opinion). The price tag could have been lower but we haven't found anything else with similar features at such low cost. If you need something simple and affordable then this tool will do just fine! We decided to try this software because of its ease-of-use and all the customization options available. It was great being able to track our calls better by using tags instead of having to write down notes every time.
Pros
- Easy user interfaceEasy set up for new repsFast call trackingAbility turn off auto logout capabilityCan see who called from certain number easilyAble To change colors/fonts so they feel nice lookingAllows scheduling phone sessionsEasily view previous recorded sessionReports look good tooVery customer friendly support teamSends an automated email when scheduled appointments not filled or if cancelations occurHas ability upload recordings directly onto Dropbox
- Great!! :)Other things:
Cons
- Secret
