The system is easy enough that anyone can use it without having any technical knowledge or skills! I love this because all of my clients have different needs when they come in so using something like this makes me more productive than if we were just running off our computers trying figure out what songs would work best together ourselves!! It's not always great at figuring things by itself but sometimes you need some help there too :) If people don't understand how to get started then maybe show them videos about setting everything up first? Just make sure someone knows their way around IT systems since most companies aren't set up well haha - otherwise though everyone will be able to do it after watching one video from us ;) Great product overall even though it has had minor hiccups here and there which was quickly fixed once notified- usually within minutes as far as i know!