The seller quickly solved my problem with these pens (see below). The exchange went very well. It is very easy to install. Removing the factory screws took longer than installing the knobs. First I did the driver's side. Once installed I grabbed it and pulled - nice and strong. I went to the passenger side. Still an easy install. I grabbed it and came back with a bloody hand. A handle has 2 very sharp points (see picture). One of them reached me. Please read them carefully before installation. I'll post it over the weekend and try to fix it.
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