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Japan, Tokyo
1 Level
756 Review
52 Karma

Review on YaeTek by Kevin Hernandez

Revainrating 1 out of 5

YaeTek's Poor Productivity Leaves Users Wanting

Unfortunately, my expectations were not met by YaeTek. I was very disappointed in the quality and durability of the hand tools I purchased. I attempted to get a refund from customer service, but the agents I spoke with were rude and unhelpful. I would advise against purchasing from YaeTek because it is obvious that they do not support the products they offer. There are plenty of other web-based retailers that provide superior products and support.

Pros
  • friendly and knowledgeable customer care
Cons
  • The procedure of making returns can be time-consuming and irritating.