The best thing about this platform is its ability to connect with other devices, such as sensors (iOt) or web applications in order for it be able to get information from them. This allows me to monitor my home remotely - without having to check every day! I am very happy because of how easy it has been so far since installation!! It's free. So there are no costs involved at all. There could maybe have some minor improvements here and there but nothing serious enough to dislodge their services. Connecting different types of equipment together through an API service like theirs has really helped us manage our business better than we were doing before.