It is easy to use for small businesses as well large ones since it has all of their accounts listed in one place making managing them super simple! The support team are very helpful too if you need any help at anytime during your trial period which I have used twice now over 2 years ago both times they were quick enoughtly able solve my issues (although some people can be quite slow!).
So far everything seems fine but there may come down time when something goes wrong? But overall this software works great!! We've been using bill identity so we don't miss out payments anymore or get late fees due our clients not paying us timely etc - This also makes life easier by having an up-to date view from anywhere that helps keep track of every payment made throughout each month/year.