I like that it has multiple options for different types of users, whether they're technical or not - even if you don't have much experience with computers at all! It's very easy to use too which makes me happy because my coworkers are also using this as well so we can collaborate more easily than in our previous systems (which were harder). The only downside i've found thus far was when trying out some features while having no idea what exactly each feature does but there wasn;t any problem since their support team explained everything pretty clearly after giving them feedback about how things went wrong during setup/training etc.