I like that it's easy to use with my team, and even easier when working remotely - there are no barriers to entry or learning how to do things in this software compared to other tools out there (such as Asana). The pricing structure can be confusing at first, but once you understand what your options are, they're not bad at all! It allows us to have visibility into each of our tasks from any location, which has really helped streamline workflows between teams and departments who don't always know where another person might be located.