Received monitor stand appears to have been used or at least been opened - product packaging is unsealed, inner plastic packaging is torn, top of stand has scratches from being pulled - but arrived working . Now my monitor is at the correct height for viewing and the base of the monitor covers any scratches on the surface of the stand. After installation, I now have more usable desktop real estate under the outer corners of my monitor. I'm not sure how often I'll be using Lazy Susan's plastic trolley as it needs to be carefully filled. Too much weight on one side will scratch the carriage when turning, but it's handy for keeping the needle from rolling away. - mine always lands on the floor. The silver gray metal/black plastic appearance perfectly matches my computer/monitor/keyboard and other desk accessories.