This bike phone mount seems solid, but I found it a little tricky to install. The only problem I had after installing it was the ball joint. No matter how much I tightened it, it moved pretty freely. I felt my phone (iPhone 11) was secure in the holder, but it didn't stay in the position I placed it in as the ball joint allowed it to move. This mount works well with thicker cases. I keep it to myself as it fits nicely in my friend's golf cart. the problem I am facing. They offered a replacement and really wanted to make it right. Wonderful experience and great customer service.
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