The support team and their dedication to customer service and solving problems. They also do the best job of explaining all our options to us, so we are able to make an informed decision. I have not found anything of dislike about my experience with Comm2ig. Make sure you can afford the cost of your hosting needs. If you can't then it will be hard for you to grow. We were looking for a solution to help us host our email and website from one location. Their ability to customize their system to what we needed was unique.