I ordered this hub because I have several portable external hard drives that I use to back up music and videos. I needed to connect at least 3 portable hard drives to the hub and the connector only had 7 high speed transfer ports which meant I could theoretically connect additional devices. I have two desktops, one is an old Dell and the other is a new Acer that I bought last week. I first tested the hub on an old computer. I used the AC adapter and powered the hub, then connected the USB cable from the hub directly to the computer. Next, I connected my first portable hard drive to the hub. The computer recognized it. Then I tried portable hard drive #2 but the PC rejected it so I switched it to a different port on the hub and then it recognized it. But when I connected portable drive #3 to the hub, one of the first two drives became disabled (no longer recognized). I've tried this multiple times and every time I plugged in disk #3, one of the previous disks would disconnect. Then I tried connecting the flash drive to the hub and the same thing happened. In other words, the hub will not accept more than two devices at a time. I contacted the seller who suggested the problem might be PC related so I plugged the hub into my brand new Acer PC and the same thing happened. I connected the hub to the front USB port, which only recognized ONE of the portable drives. The second was rejected. I then moved the hub to the back of the PC and tried one of the ports on the back. The PC would NOT accept any of my portable drives through the hub. I then plugged my portable drives into each of the ports individually (bypassing the hub) and they were all accepted, so my individual drives were fine. In general, something is wrong with this hub. It can have a total of 11 ports, but the hub will only accept one of the two devices at a time. So my only option was to send it back for a refund.
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