Acquired in the month of February 2022. After a month, the GPS stopped working. The arrow on the navigator is currently positioned inside a blue circle, and it does not move. Because flashing the system did not fix the issue, we had to replace the main board in the service on Hong Kongskaya. If it was not covered under warranty, there would be a charge of 20 sput. I was overjoyed because it was such a help. And in vain. In the month of August, a BAG containing a WATERPROOF phone was dropped into a fountain. Been there for a short while during which time the bag's pocket, which floated without getting submerged, filled with water. The phone has stopped working. After putting it to dry in rice, it sprung to life. But, after only a half day it started to charge the same amount and discharge itself. In addition to that, he cannot locate the flash drive at this time. To tell you the truth, I believe I will bring it with me to the service on Saturday. But I had to do it earlier because the phone started to repeatedly restart itself and you cannot turn it off. Samsung logo followed by a restart, and this continued indefinitely. Brought to Hong Kongskaya. They claim that there is moisture inside; therefore, the guarantee needs to be coordinated with the technical department of Samsung. As a direct consequence of this, a denial, exclusion from the guarantee, and an offer to fix for 44,000 dollars were made. Where do we stand? You have depressurized your phone. Instantaneously, it dawned on me that the tightness had been compromised during the initial repair. They demonstrated everything to me on the screen and assured me that everything was in order. I ask: How? It is quite evident that I did not unlock the phone; in that case, how was he able to extract water from a "depth" of five centimeters using only his strength? If I had actually swum with him, as is permitted by IP68, then I would comprehend the situation; however, this was not the case. Answer: It was either dropped, it was submerged in water for an extended period of time, the tray was left open, or it was maintained under running water. But I'm sure that none of this actually took place! I dial the emergency number and ask for Elena; together, we'll work everything out. A few days later, I received official word that I had been refused. It ended up being that they were the ones that checked and justified it. The identical technical department made the same request to the identical service, and the identical service delivered the identical data. According to Elena, there is nowhere else in Samsung to lodge a complaint because the company does not make provision for this. It seems as though everything indicates that they themselves improperly sealed it, and I am unable to provide any evidence to refute this assertion. This is a Samsung corporation, and this is one of their phones. Make your own inferences from the evidence. A friend of mine from South Korea mentioned to me that if they had been conversing on the phone, they would have replaced their phone immediately because reputation is more expensive. Not at all in the year 2022.
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