UPDATE: The customer service from this company is HORRIBLE. We contacted them to tell them the product broke within 5 minutes of opening. And the next day another truck broke down! They didn't offer a replacement at all, the best they are willing to do is give a 20% refund. Absolutely pathetic customer service and company. My grandson loved it when he first opened it and so did we! After 5 minutes of play the helicopter broke (blades fell off) and he was devastated as helicopters and excavators are his favorites. My daughter unscrewed the helicopter and found that she could screw the blades back into a tiny screw. But of course children turn the helicopter blades because they are attached with a tiny screw. They fall off after very little play π disappointed with poor quality/design. Would love to come back to get my money back as I'm afraid more will break after a short while. but explaining to the kid that you have to pick up their brand new toy is unrealistic π very disappointed!
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