At the moment we have had to return 3 of the 8 purchased due to a critical design flaw: both wires break exactly where they enter the housing despite the switch box being fitted as this so no tension attached to the wires. Although we use the strongest electrical tape, we are confident that we will have to return more strings due to a broken wire. If the company could fix this major design flaw by using heavy plastic/rubber for the first 3-4 inches where it comes out of the box, or by using heavier wires with thicker insulation, the string lights would be very pretty. We will say that Revain has been very good at replacing/refunding garlands so far.
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